Better World, most innovative start-up in Europe
As clients in multiple industries or as partners of Impact Program (European Union Horizon 2020 - agreement N° 731343 - Press release), the following institutions are trusting Better World (not exhaustive)
Health & Social Care News
Better World, membre de Future4Care, a participé au lancement d’Hospi’Up V3 dans nos locaux, bravo à tous les intervenants !
An end-to-end feedback analytics technology, relying on our world-leading proprietary AI / NLP algorithms
We collect mass feedback, in real time. Offline, online and through connected devices (QR codes in-hospital, in-store, on-product…). About you and your competitors.
We analyze it with our world-leading proprietary Artificial Intelligence / Natural Language Processing algorithms.
100+ languages covered.
We make it accessible to your teams in one click, along customized dashboards in a SaaS platform, and APIs. Ad-hoc reports and consulting services available.
Industries
Why we are unique
We are industry-specific
Industry-specific data sources, ontologies, and AI-training
We are ready to work with you, with an already validated solution, with no risk No lengthy set-up or pilot phases. Risk-free trial period
We enable competitive benchmarking
Fine-grained product / service / location detection, for you and your competitors
We protect and store your data in Europe
GDPR compliance
Our solution is end-to-end and open
From feedback collection until data visualization. You can also analyze your own data
We are the reference provider for user satisfaction indicators for healthcare and automotive industries
Same technologies applied to all other industries covered
We combine Artificial Intelligence
with Human Intelligence
We support our users at all levels of organizations
“Thanks to Better World’s healthcare-specific patient feedback analytics based on institutional (like e-Satis in France) and public data, we define action plans for all our hospitals and monitor their ROI.”
“Better World helped us identify and quantify customer pains we underestimated, thanks to their Automotive Customer Satisfaction Index (ACSI).”
Supported use-cases
Service
Adjust your service level to the needs of your users / patients. Succeed in certification procedures.
HR
Improve work life quality and the engagement of your teams.
Product
Define specifications for your new products / new versions of your existing products (B2C, B2B). Feed your marketing campaigns.
Community engagement
Moderate the comments on your web sites, in 100+ languages. Engage happy users in sharing their satisfaction publicly.
Operations
Improve the efficiency of your operations, leveraging the insights of your teams.
Quality
Detect quality incidents faster, to enable early corrective actions.
Benefits, with measurable impacts
Better answer to your users needs
Deliver services and build products your users love
Better training of your teams
Train teams based on real-life users feedback
Development and operations cost reduction
Focus your R&D on real-life user expectations
More focused communication campaigns
Focus your communication campaigns on your perceived strengths
Market research cost reduction
Stop contracts with lower ROI than Better World
Contact us
We are here to help
Our HeadQuarters
6, rue Jadin, 75017 Paris, France